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Category Archives: Training

Nandi County Youth Entrepreneurship Training

Sponsored by Nancy Mwirotsi, Nandi County (Elly Kurgat), PeopleCentric Management Company Limited and facilitated by Start Up Africa.Giving Africa Youth the opportunity to solve local problems through Innovation and Agribusiness while helping provide employment through startups.Congratulations to all the Youth that participated in our pitch competition.

Fresh Food Store – Kelvin Keter and Timon Nganai – Ksh. 125, 000PoultBred Investment – Organically Pellet Fertilizer – Fredrick Cheruiyot and Peter Keiyo – Ksh. 75, 000 Plus Ksh. 10, 000 ( people choice award)

African Sports Tea– Kenya Tea Branding – Leonard Kuto and Joel Rotich – Ksh. 40, 000

Graduate Farmer– Solar power Irrigation System – Joseph Boit, Hope Kiptis and Brian Boit – Ksh. 20, 000 We seek to expose a diverse group of students to education and skills to help balance what we see as an inequity in their representation in their fields.

Service Excellence Training

This training seminar will highlight:

  • Key Customer Service Components that Develop Brand Loyalty
  • Best Practices of World-Class Customer Service Standards
  • Service Recovery Strategies to Promote Customer Retention

The training objectives revolved around:

  • Building the Foundation for Achieving Customer Service Excellence
  • Enhancing Your Customer Service Communication Skills
  • Service Recovery: Handling Complaints and Upset Customers
  • Principles of Persuasion and Professional Negotiation Strategies